1. How do I place an order?
It's easy and secure! Just place the artworks you wish to purchase in your electronic shopping cart by clicking on the “Purchase” button located next to the product image. When you're ready to complete your order, add your Contact & Shipping information and click "Continue " follow the easy instructions on completing your order, and select your payment option. You can contact us on +44 (0) 845 852 0151 or email@example.com and we will be happy to assist you with any questions.
2. What should I do if I encounter a problem while submitting my order?
If you are unsure your order was properly submitted, please contact us on +44 (0) 845 852 0151 or firstname.lastname@example.org and we will be happy to assist.
3. Can I cancel an order after it has been submitted?
Yes. To cancel an order please contact us with your order number on +44 (0) 845 852 0151 or email@example.com
4. What payment options are accepted by SiOTT?
We accept Visa, Master Card and American Express. Payment can be made through our secure online shop, or by contacting us directly on +44 (0) 845 852 0151. If you prefer to purchase by bank transfer please contact us on +44 (0) 845 852 0151 and we will be happy to assist.
5. What can I expect after I placed an order?
We will be in regular contact throughout the shipping process with information about your order status.
If you have questions about your order, please contact us on +44 (0) 845 852 0151 or firstname.lastname@example.org
6. Is ordering online safe?
You can shop at www.siottgallery.com with confidence. We have partnered with Stripe, a leading payment gateway, to accept card payments safely and securely for our customers. We do not see or hold any of your credit card details and these are sent via Stripe with a completely secure encryption process. The name on your card statement for transactions with us will show as SiOTT Ltd.
7. Do you offer express shipping options?
We can offer express shipping options on a selection of artworks. Please contact us on +44 (0) 845 852 0151 or email@example.com with your requirements and we will be happy to assist.
8. What if I have a question about my order?
If you have any questions or concerns about your order, please contact us on +44 (0) 845 852 0151 or firstname.lastname@example.org
9. Is my personal information secure?
We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your e-mail address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed of your order.
10. How can I check my order status?
You will receive an email with information of the courier company used and a tracking number once your order is dispatched. You can click on the link in the email to track your orders and get detailed order information. Throughout the shipping process, we will be in contact with the courier company and the customer to assist along the way.