If for any reason you are not totally satisfied with the artwork you have purchased you may return it to us (undamaged and in its original packaging, with all relevant documentation) within 7 days after the day on which you have received the artwork. SiOTT will refund the value of the artwork returned within 7 days of receipt of the return minus any forward shipping costs. We will not cover the cost of returning the artwork, the fee of returning the artwork to the artist is covered by the you the buyer. Orders of artwork made to special order cannot be cancelled. We recommend that the artwork is returned by a courier service with insurance. Any damage or loss whilst the goods are returned will be the responsibility of the sender.