DELIVERY INFORMATION


1. How will my order be shipped?

All items are carefully packaged to prevent damage during transit and shipped by special courier service. 

For UK orders, we aim to deliver the Artwork  within 10-14 working days of placing the order. Orders for USA, Canada, Australia and rest of the world can take slightly longer to reach their destination. You will receive an email once your order is dispatched
Note that orders are shipped/delivered only Monday –Friday. Delivery estimates do not include weekends.

2. What are your domestic shipping rates?

We deliver world wide. Delivery is included in the price shown on the website. Depending on which country the seller is shipping from, you as the customer may be liable for customs / import charges by your local authority.

3. What are your international shipping rates?

We deliver world wide. Delivery is included in the price shown on the websiteDepending on which country the seller is shipping from, you as the customer may be liable for customs / import charges by your local authority.

4. Do you offer express delivery rates?

We can offer express shipping options on a selection of artworks. Please contact us on +44 (0) 845 852 0151 or info@siottgallery.com with your requirements and we will be happy to assist.

5. Can I ship my order somewhere other than my billing address?

Yes, during the checkout process, you have the option to enter a shipping address that is different than the billing address. Choose NO to the question "Is the above address also the billing address?" Then follow the instructions.

6. How do I know that my order has been shipped?

We will contact you after you place your order and you will receive a notification once your order has been dispatched. This email will also include a link to our carriers tracking page. We always aim to send your artwork out as fast as possible and keep you updated if there are any delays. If you need additional help, please contact us on +44 (0) 845 852 0151 or info@siottgallery.com with your requirements and we will be happy to assist.

7. How long will it take for my order to arrive?

Artwork is usually shipped within 11 - 14 business days.
Please note delivery time will vary depending on country of origin and destination. 

For UK orders, we aim to deliver the Artwork  within 14 working days of placing the order. Orders for USA, Canada, Australia and rest of the world can take slightly longer to reach their destination. You will receive an email once your order is dispatched. If you have not received your package within 7 days of email shipment notification please contact us on +44 (0) 845 852 0151 or info@siottgallery.com

8. Is my order insured?

SiOTT guarantees your satisfaction and we will give you a refund if you are not satisfied with your purchase. In the remote event that your package is lost or damaged upon arrival, please contact us on +44 (0) 845 852 0151 or info@siottgallery.com

9. Do I need to sign for my delivery?

A signature will be required on delivery. Receipt of a signature at the delivery address for any order will act as proof that the order has been delivered to you. Once the work is considered delivered, responsibility for the work will pass to you and you shall be responsible for insuring the work. We can not accept liability for any delay in dispatch or delivery.